Vexa Bloom Lucky Dip Large Glow in the Dark Rave Fan
£20.00
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Product Info
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Return & Refund Policy
Refund Policy
We're committed to your satisfaction. You may return most new, unused items within 30 days of delivery for a full refund to your original payment method.
Eligibility
Items must be unworn, unwashed, and in original packaging with tags attached
Accessories like earrings or hygiene-sealed products are non-returnable for health reasons
Sale or personalised items are final sale unless faulty
How to Return
Contact hello@yourstore.com within 30 days with your order number
Use the prepaid returns label we'll email you (UK only—international customers pay return shipping)
Repackage securely and drop off at your local Royal Mail/Post Office
Refunds Processed
Once received and inspected (typically 2-5 business days), refunds take 5-10 days to appear in your account
Original shipping costs are non-refundable; return shipping is free for faulty items only
We'll email confirmation when your refund is complete
Faulty or Damaged Items
Contact us within 48 hours of delivery with photos. We'll arrange free returns and replacements/refunds—no time limit for manufacturing defects.
Questions? Email hello@yourstore.com. Last updated February 2026.
Place this on a dedicated /refund-policy page, link it in your footer/checkout, and customise dates/fees for your operations.
Shipping Info
Shipping Information
As a new business, we're finalising partnerships with trusted UK suppliers to bring you the fastest, most reliable delivery options.
Current Processing & Delivery
Orders are typically processed within 2-3 business days
Standard UK shipping via Royal Mail or courier: 2-5 business days (mainland only)
We'll confirm exact rates and carriers at checkout
Coming Soon
Free standard shipping on orders over £50
Express next-day delivery
International shipping to EU + selected countries
Your order confirmation email will include tracking details once shipped. Questions? Email hello@yourstore.com.
Shipping policy subject to change as we scale. Last updated February 2026.